This Privacy Policy explains how Ruben Ventures (“Ruben Ventures,” “we,” “us” or “our”) collects, uses and protects personal information when you visit this website, contact us, book a call or become a client. By using this website, you agree to the practices described here.
1. Who we are
Ruben Ventures designs, builds and manages websites for local businesses. The business is run by Ruben Carvalho, CEO. You can reach us at rubcarv05@gmail.com.
2. Information we collect
Information you give us
- Contact form: your name, email address and the message you write (for example, details about your business).
- Booking a call: when you schedule through our Calendly page, Calendly collects your name, email address and any answers you provide, and shares them with us.
- Email and calls: anything you choose to share with us when we communicate.
- Client projects: if you become a client, we may receive business information such as your business name, contact details, customer reviews, photos, logos and account access needed to build and manage your website, Google Business Profile or advertising.
Information collected automatically
Like most websites, our hosting provider may automatically record basic technical information when you visit, such as your IP address, browser type, device type, pages visited and the date and time of your visit. This is used to keep the website running and secure.
3. How we use your information
- To reply to your messages and questions.
- To schedule and hold calls, prepare your free demo and give you an estimate.
- To provide our services, including building, hosting and updating your website and setting up your Google Business Profile, Google Ads or SEO where agreed.
- To send you information related to your project or our services. We do not send marketing emails without your permission.
- To operate, maintain and protect this website.
- To meet legal, tax and accounting obligations.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
4. Third-party services we use
We rely on a small number of trusted providers to run this website and our business. They process information on our behalf, under their own privacy policies:
- FormSubmit (formsubmit.co) delivers messages sent through our contact form to our email inbox.
- Calendly (calendly.com) handles call scheduling. When you book, you use Calendly’s website and its privacy policy applies.
- Google (Gmail) is used for our business email.
- Our website hosting provider stores and serves this website.
This website links to our YouTube and Instagram pages. When you follow those links, you leave our website, and those platforms’ own privacy policies apply.
Our fonts are hosted on our own website, so loading a page does not send your information to a font provider.
5. When we share information
We only share personal information:
- With the service providers listed above, so they can perform services for us.
- When you ask us to (for example, to set up a Google Business Profile for your business).
- When required by law, or to protect our rights, our clients or the public.
- As part of a sale, merger or transfer of our business, in which case this policy would continue to apply to your information.
6. Cookies & analytics
This website does not currently use advertising cookies or analytics tracking. If we add analytics tools (such as Google Analytics) in the future, we will update this policy to explain what is collected and how you can opt out.
Third-party sites we link to, such as Calendly, YouTube and Instagram, may use their own cookies when you visit them.
7. How long we keep your information
We keep personal information only for as long as we need it for the purposes described above. Messages from people who do not become clients are typically deleted when they are no longer needed. Client records are kept for as long as we work together and afterwards as required for legal, tax or accounting purposes.
8. Your choices & rights
You can ask us at any time to:
- Tell you what personal information we hold about you.
- Correct information that is wrong or out of date.
- Delete your personal information, unless we need to keep it for legal reasons.
- Stop contacting you.
Depending on where you live, including California and other U.S. states with privacy laws, you may have additional rights under local law. We will honor requests as required by applicable law and will not treat you differently for making a request. To make a request, email rubcarv05@gmail.com. We may need to confirm your identity before acting on it.
9. Security
We take reasonable steps to protect your information, including using reputable providers and limiting access to the people who need it. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.
10. Children
This website and our services are intended for business owners and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Significant changes will be highlighted on this website.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your information, contact:
Ruben Ventures
Ruben Carvalho, CEO
rubcarv05@gmail.com